Shipping Partners and Carriers
We use Printful as our dropshipping partner. Printful fulfills and ships our products using trusted carriers, including USPS, FedEx, DPD, and DHL. Once your order has been processed and shipped, you will receive a tracking number via email. Please note that the delivery times may vary based on your location and the carrier used.

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Shipping Timeframes
Estimated shipping times through our carriers are as follows:

• USPS: 3-8 business days for domestic deliveries.

• FedEx: 2-5 business days for domestic deliveries.

• DPD: 3-7 business days for international deliveries.

• DHL: 4-10 business days for international deliveries.

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Please be aware that these timeframes are estimates and can vary due to factors beyond our control.

Processing Time
Orders are processed within 2-7 business days before shipping. Processing times may be longer during peak seasons, sales, or due to unforeseen circumstances (such as public holidays or natural disasters). Once the order is fulfilled and handed over to the carrier, it is out of our control, and you will need to track the package directly through the carrier.

Delays and Exemptions
We are not responsible for shipping delays caused by:

• Incorrect or incomplete addresses provided by the customer

• Carrier-related issues (such as delays due to weather, customs, or high shipping volumes)

• Natural disasters or emergency situations

• Weekends, state, and federal holidays

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Customers should always double-check their shipping address before placing an order. Incorrect addresses may result in delayed or returned shipments. We do not offer refunds for packages that are delivered to the wrong address due to customer error.

Lost Packages
Once an order has been marked as "shipped" and you’ve received a tracking number, any issues regarding lost packages must be handled directly through the shipping carrier. If your package is lost, here are the steps you should take to file a claim:

• USPS: File a claim by clicking here.

• FedEx: File a claim by clicking here.

• DPD: File a claim by clicking here.

• DHL: File a claim by clicking here.

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If your tracking number indicates that the package was delivered but you cannot locate it, please:

• Check around your property (front porch, back door, garage, or any place the driver may have left the package).

• Check with your neighbors or building management to see if they accepted the delivery on your behalf.

• Contact the carrier directly to inquire about the delivery.

Please understand that we are not responsible for lost or stolen packages marked as delivered by the carrier.

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Damaged Items & Returns
If you receive a product that is damaged upon arrival, please notify us within 7 calendar days of receiving the item. We only offer exchanges or replacements for damaged products, and only for items that were damaged during the shipping process.

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To initiate an exchange:

• Take photos of the damaged product.

• Email us at ​adrianne@adriannemichellespeaks.com with your order number, photos, and a description of the issue.

• We will coordinate the exchange with Printful and provide you with a return address if applicable.

Please do not send items back directly to Printful. unless instructed by our team. Unauthorized returns may not be accepted or processed.

Incorrect or Incomplete Address
If your package is returned to us due to an incorrect or incomplete address, you will be responsible for any re-shipment fees once the address is corrected.

Contact Information for Support
If you need help with an order or shipping issue, please reach out to our customer support at:

• Email: adrianne@adriannemichellespeaks.com

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By placing an order on our site, you agree to the terms of this shipping policy.